If you own iLife ’11 or iWork ’09 apps (or v1 iOS apps) and you got them from the Mac App Store or iOS App Store: You should be able to download the latest versions for free by going to the app page on the Mac or iOS App Store. An Apple spokesperson told the site there’s currently a bug which is causing older customers to unable to get the upgrades for free. You should be able to download the latest versions of iLife and iWork in the Mac App Store, according to Macworld. These users are not seeing a “free” upgrade in the Mac App Store, which has resulted in numerous frustrated users in the Apple Support Communities. However, it turns out there’s a problem for legacy users who previously purchased iWork ’09 or iLife ‘11 version on a DVD. Earlier today Apple announced its entire iLife and iWork suite of apps would go free for eligible Mac and iOS users.
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